Abstract

This study aimed to examine the role of internet access, social influence, facility access, and cost concerns on E-health adoption in Saudi Arabia with moderating role of E-health literacy. Saudi citizens were the targeted population of this study. To fulfill the objectives of this study, quantitative research methods with a cross-sectional technique were applied. A self-administrative survey was employed with a questionnaire to collect the data. This study used the purposive sampling method for the collection. Structure equation modeling was applied by using Smart PLS 3 to analyze the data. The findings of the current study show that internet access, social influence, and facility access have significant and positive effects on E-health adoption. Cost concerns have a significant and negative influence on the Adoption of E-Health Management services. Results revealed that E-health literacy has a significant and positive moderating role in the association of internet access, facility access, and cost concerns on E-health adoption. Results of this study contribute to the body of literature by finding that internet access, social influence, facility access, and cost concerns have a significant effect on the Adoption of E-Health Management services and E-health literacy is essential to improve the Adoption of E-Health Management services

Highlights

  • Introduction and Background of the StudyElectronic health has become a new concept of service delivery in healthcare by consolidating technology, commerce, and health (Pagliari et al, 2005)

  • The current study examined the role of internet access, social influence, facility access, and cost concerns on E-health adoption in Saudi Arabia with moderating role of E-health literacy

  • This study aimed to examine the effect of internet access, social influence, facility access, and cost concerns on E-health adoption in Saudi Arabia with moderating role of E-health literacy

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Summary

Introduction

Introduction and Background of the StudyElectronic health has become a new concept of service delivery in healthcare by consolidating technology, commerce, and health (Pagliari et al, 2005). Telemedicine is an applied example of E-health that is categorized into three aspects likely health in our hands, permitting data for health, and making healthassociated interactions (Basheer, Raoof, Jabeen, & Hassan, 2021; Greenhalgh et al, 2017). E-health platforms are useful for the monitoring of individuals' health or in a blended care environment. A blended platform in the E-health care environment refers to the online collaboration among individual patients and professionals associated with healthcare services (van Zelst et al, 2021). Remote vital signs monitoring enabled the full potential of E-health platforms with the support of increasing demand for moveable monitoring equipment generally in the last ten years and after the eruption of the COVID-19 pandemic (Basheer, Siam, Awn, & Hassan, 2019). With the recognition of telemedicine among the patients as well as service providers, E-health platforms are grown widely

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