Abstract

Owing chiefly to the lack of suitable technology solutions, India is experiencing both shortage and wastage of blood units. In addressing such a challenge, we explore the unique role of Blockchain and Internet-of-things technologies in the overall blood supply chain management as an appropriate technology solution. Our study employs an integrated Task-Technology Fit and Technology Acceptance Model to empirically test and identify key factors influencing the adoption intention of the Blockchain and Internet-of-things enabled system. With the need to preserve donor and recipient data integrity and data privacy, the respective state and national health departments strictly regulate blood banks. Accordingly, our study also explores the role of government in supporting and overseeing security concerns in the future adoption of the Blockchain and Internet-of-things technologies. Finally, a solution based on the Blockchain and Internet-of-things technologies to ensure the sufficient availability of blood units at the national level is envisioned.

Highlights

  • While demographic data is collected as part of the survey to ensure the eligibility of respondents, no significant changes had been found in the results with respect to differences in age, gender, role, or work location of respondents within the study

  • The research validates that Security Concerns (SEC) negatively influences Behavioral Intention (BINT), implying users’ information technology (IT) adoption intention increases as security concern decreases. 6.2 Managerial Implications From a practical perspective, the study results demonstrate that blood bank managers and healthcare professionals perceive Blockchain and IoT technologies have the right task-technology fit with Blood Bank Management Information System (BBMIS)

  • Blockchain technology will enable a quicker root-cause analysis of any quality-related issue leading to immediate corrective actions within the national level blood bank ecosystem

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Summary

Introduction

Owing primarily to the short shelf life and varied supply-demand frequency of blood products (Boonyanusith & Jittamai, 2017; Pierskalla, 2005), the literature on perishable items SC classifies blood supply chain management (SCM) as a complex management problem Attention to these problems have generated studies that highlight how the Blockchain and the IoT technologies could have assisted in the efficient management of the perishable item SC (Queiroz & Wamba, 2019; Clauson, Breeden, Davidson & Mackey, 2018; Ben-Daya, Hassini & Bahroun, 2017; Biswas, Muthukkumarasamy & Tan, 2017; Dada & Thiesse, 2008; Verdouw, Wolfert, Beulens & Rialland, 2016). We divide the literature review into three subparts: (a) BBMIS; (b) IoT; and (c) Blockchain

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