Abstract

Worldwide research studies show that anxiety disorders are rising among students. The main goal of this study is to identify the differences in test anxiety among Bachelor and Master level students at the Department of Psychology, University of Prishtina, by identifying the most common factors influencing their test anxiety changes. The first research question aims to examine differences in test anxiety across levels of study, while the second research question aims to identify the most influential factors which impact the reduction or increase of test anxiety level on the above mentioned students. Using the quantitative method, the Test Anxiety Scale Questionnaire (Nist & Diehl, 1990) was used to measure the level at which students experience test anxiety. The measuring instrument consists of an online survey distributed to a sample of (N=59) students. According to the study results, undergraduate students reported significantly higher levels of test anxiety compared to graduate students. Regarding anxiety reduction factors, Masters students reported higher levels of confidence, study skills, receiving good grades, and prior information gained compared to undergraduate students. With regard to anxiety increasing factors, Bachelor level students tended to cite lack of preparation, fear of failing, family responsibilities, characteristics of the professor and exam, lack of time management skills, and lack of study skills as factors related to test anxiety as compared to Masters students.

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