Abstract

When discussing the question of what influences information sharing among users of online communities and the extent to which it is strong, researchers have come up with different views, which has hindered the development of online community research. This study compares the empirical studies of previous scholars and systematically analyses their influencing factors and strengths with the help of meta-analysis. Twenty-seven Chinese and English literatures were collected and analyzed to identify and code 15 significant factors influencing information sharing among online community users, and to test for heterogeneity and publication bias. The study found that the influencing factors could be divided into 6 external factors and 9 internal factors in two categories. 7 moderately correlated factors and 8 weakly correlated factors were also derived based on correlation coefficients. Of these, technical effectiveness and control had the greatest impact on information sharing among users of online communities, followed by perceived usefulness and information quality. External factors were mainly concentrated in the moderately relevant category. Theoretical and practical implications for community operations and managers are discussed in light of these findings

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