Abstract
The latest feathers in the cap of banking solutions were the digital wallet or e-wallet and near field communication (NFC) payment systems. The purpose of the study was to look at the factors influence payment through mobile wallets and NFC payment system for regular basis transactions and to compare a customer's payment preference among cash, e-wallets, and NFC in Punjab. For data analysis, powerful tool Anova was applied, and the results indicate that there is no substantial deviation between the income (I) of the respondent and using operation (OP) of e-wallets and NFC next the income (I) of the respondent and using frequency of e-wallets and NFC (UF) after that using the frequency of e-wallets and NFC (UF) and risk associated (R) with the use of mobile e-wallets and NFC. Users were attracted by the trustworthiness, speed, secure methods, practices privacy factors of mobile e-wallets and NFC, and most of the respondents chose to pay by using cash followed by mobile e-wallets, card payments, and lastly, through an NFC payment system.
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