Abstract

This research aims to apply confirmatory factor analysis to identify the digital transformation components for higher education institutions. The research sample consisted of 300 personnel from agencies within higher education institutions, which are higher education institutions under the Ministry of Higher Education, Science, Research and Innovation, Thailand that use the database system on educational quality assurance called Commission on Higher Education Quality Assessment online system (CHE QA Online). The selection was the result of multi-stage random sampling from 100 higher education instructions. The research tool was an online questionnaire form on factors influencing the success of information systems in the digital transformation for higher education institutions by 5-level rating scale based on the Likert's scale. The result revealed that digital transformation factor consistent with empirical data (p-value = 0.860), which consist of 6 components: 1) Strategy 2) Process 3) Product/Service 4) People 5) Data) and 6) Technology. The research findings help higher education institutions prepare for the elements necessary for the institutional transformation to a digital organization.

Highlights

  • The selection was the result of multi-stage random sampling from 100 higher education instructions

  • Higher education institutions should focus on formulating development strategies in terms of learning management that focuses on developing learners to be innovative creators

  • The research tool was an online questionnaire form on factors influencing the success of information systems in the digital transformation for higher education institutions by 5-level rating scale based on the Likert's scale with a total of 31 questions for 6 components

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Summary

Introduction

Disruptive Technology has a wide impact on the economy, society, education, and lifestyles of people around the world. The digital transformation due to the use of technology affects various dimensions of the organization, including: 1) Externally with a focus on creating a digital experience for customers 2) Internally that affecting business operations, decision-making and organizational structure, and 3) Holistically, to include all parts and functions of the affected organization. This often leads to a completely new business model. Support the leaping change of technology and developing digital innovations to society that leads to the transformation of education. The management of higher education in the future must focus on changing the whole educational process (Thanachawengsakul, N., & Thanyavinichakul, 2020)

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