Abstract

This study aimed to identify the factors that have the greatest influence on UK social care and health sector professionals’ certainty that an older person is being financially abused, their likelihood of intervention, and the type of action most likely to be taken. A factorial survey approach, applying a fractional factorial design, was used. Health and social care professionals (n = 152) viewed a single sample of 50 elder financial abuse case vignettes; the vignettes contained seven pieces of information (factors). Following multiple regression analysis, incremental F tests were used to compare the impact of each factor on judgements. Factors that had a significant influence on judgements of certainty that financial abuse was occurring included the older person’s mental capacity and the nature of the financial problem suspected. Mental capacity accounted for more than twice the variance in likelihood of action than the type of financial problem. Participants from social care were more likely to act and chose more actions compared to health sector participants. The results are discussed in relation to a bystander intervention model. The impact of the older person’s mental capacity on decision-making suggests the need for training to ensure action is also taken in cases where older people have full mental capacity and are being abused. Training also needs to highlight the more subtle types of financial abuse, the types that appear not to lead to certainty or action.

Highlights

  • Elder financial abuse, which may be defined as ‘theft, fraud, exploitation, pressure in connection with wills, property or inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits’ (Department of Health 2000, Section 2.7, p. 9), is widely regarded as a major social problem and one which is likely to grow with the ageing of societies throughout Europe and beyond (World Health Organization 2011)

  • This study aimed to identify the factors that have the greatest influence on United Kingdom (UK) social care and health sector professionals’ certainty that an older person is being financially abused, their likelihood of intervention, and the type of action most likely to be taken

  • This study aimed to address this gap by examining the decision-making of social care and health sector professionals in the United Kingdom (UK) regarding certainty that an older person is being financially abused, likelihood of taking action and the actions they would most likely take

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Summary

Introduction

Elder financial abuse, which may be defined as ‘theft, fraud, exploitation, pressure in connection with wills, property or inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits’ (Department of Health 2000, Section 2.7, p. 9), is widely regarded as a major social problem and one which is likely to grow with the ageing of societies throughout Europe and beyond (World Health Organization 2011). How professionals who have contact with older people detect such abuse and decide what to do is largely unexplored. This study aimed to address this gap by examining the decision-making of social care and health sector professionals in the United Kingdom (UK) regarding certainty that an older person is being financially abused, likelihood of taking action and the actions they would most likely take. In the UK professionals working in the social care sector receive extensive training concerning adult safeguarding and so would be expected to be actively involved in identifying and responding to cases of elder financial abuse as part of their professional responsibilities. The role of health professionals in relation to adult safeguarding is receiving increasing emphasis, but there is no requirement for health professionals to share information with other agencies such as social services regarding suspicions of

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