Abstract

Purpose:  This paper analyzes the factors that influence secondary school students’ choice of higher education options in Spain today and explores the implications and benefits of establishing provider-client relationships between universities and students. Design/methodology/approach:  A quantitative approach using questionnaires to demonstrate the hypothesis and achieve the objectives. We have prepared a questionnaire via telematic LimeSurvey application consisting of twenty-four closed questions. Findings:  Results depict that the leading criteria for Spanish students interested in pursuing studies in communication sciences were a university’s reputation and excellence and the quality of its educational programmes. In terms of sources of information related to universities and their degree programmes, Spanish communication sciences students placed the highest value on direct and experiential sources. Spanish students interested in pursuing degrees in communication sciences preferred public universities over private universities. Research limitations:  It is a descriptive paper. The sample could have been larger and have covered the entire universe of communication schools in Spain. Practical implications:  Gain in-depth insight into the academic, cultural, and sociodemographic characteristics of students who choose to pursue an undergraduate degree in communications sciences in Spain.Ascertain which sources of information proved to be the most valuable to prospective students in choosing a university and degree programme and the other factors that influenced their choices by means of a survey involving first-year undergraduate communication sciences students. Use the results of this survey to rank the criteria used by students when choosing a university and degree programme. Gain a clearer picture of how parents and friends influence a student’s choice of degree programmes and universities. Social implications:  Knowing the factors of choice and sources of information that define his choice of the University and the Faculty of Communication Sciences and analyze if there is an adequate marketing specifically university. Originality/value:  Today’s universities must operate in much the same manner as businesses and corporations in order to survive. This new scenario pits one university against another in a race to attract the highest number of incoming students.Knowing the preferences of college-age students and the factors that influence their choice of a university has become increasingly crucial for institutions of higher education. This study sets out to determine not only the overall factors that determine a student’s choice in Spain, but also specifically what students who have chosen to pursue a university career in communications science look for when deciding where they will earn a degree in that discipline.

Highlights

  • The Spanish university system continues to undergo a process of change that began with its commitment to the European Higher Education Area (EHEA) framework

  • The Bologna Plan named after the 1999 declaration that set the mechanics of EHEA in motion, proposed sweeping reforms in higher education throughout Europe, including the implementation of comparable degree programmes in all adherent countries based on a common three-cycle structure of bachelor, masters, and doctorate studies

  • Numerous reports have been published on this reform process, among the most important, the European Commission’s COM reports (2002, 2003), the Spanish Ministry of Education’s Estrategia Universidad 2015 (2010), CYD (2009) by Fundación Conocimiento y Desarrollo, and Tendencias Universidad 2020: Estudio de Prospectiva issued by the Office for University Cooperation (OCU)

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Summary

Introduction

The Spanish university system continues to undergo a process of change that began with its commitment to the European Higher Education Area (EHEA) framework. Designed to promote the mobility of students, graduates, and education professionals throughout Europe, the plan called for a closer alignment between university studies and the needs of the marketplace and society, more permeable frontiers between the worlds of higher education and industry, and a greater reconciliation between their management styles. This meant that twenty-first century university management in Europe would be based on quality assurance systems, competitiveness, and the optimization of available resources. This study sets out to determine the overall factors that determine a student’s choice in Spain, and what students who have chosen to pursue a university career in communications science look for when deciding where they will earn a degree in that discipline

Selling higher education: relationship and experiential marketing
Hyphotesis
Research objectives
Research questions
Methodology
Results: description and analysis
Conclusions
Findings
Future lines of research
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