Factors contributing to employee performance

Abstract

Several factors that can affect the performance of civil servants are motivation, the role of leaders, and work engagement. This study used public service motivation variables to measure the motivation of civil servants, while the role of leaders is seen based on the authentic leadership style. This research used a quantitative approach. The survey instrument was a structured questionnaire of a 6-point Likert scale. The sample consisted of 276 civil servants in one of the central government agencies. This study found that public service motivation, authentic leadership, and work engagement directly influence employee performance, and work engagement mediates the relationship between public service motivation and authentic leadership with employee performance. It is concluded that to produce better employee performance, government institutions need to encourage the formation of employee motivation in work, improve leadership skills, and build a work environment that enhances engagement with work.