Factors Affecting to Employee Performance of Non-Executive Employees in Tea Industry in Sri Lanka - (with Special Reference to Tea Factories in Kandy District)

Abstract

The importance of employee performance for the success of the organization cannot be underestimated. Recently most of organizations in the current competitive society are fully aware of finding ways to achieve high profits by adjusting the performance of their employees. When consider the tea industry it is very important to identify importance of employee performance as it is most labour intensive industry. Therefore, The objective of the study was to identify the factors affecting to employee performance of non-executive employees in tea industry in Sri Lanka with special reference to tea factories in Kandy district. Based on the extensive literature survey, four independent variables were identified. They were Job Stress, Organizational Communication, Organizational Culture and Employee Training. The research was an explanatory type research and approach that the study used to do the survey was quantitative in nature. The target population of the study was all non-executive employees who were working in tea factories in Kandy district in which, 75 non-executive employees were selected as the sample from three tea factories randomly.Data was collected by questionnaires and analyzed using Statistical Package for the Social Sciences (SPSS). The findings of the study highlighted statistically significant associations between the employee performance and job stress, organizational communication, organizational culture and employee training. Further study indicated statistically significant impact of job stress and employee training on employee performance. Accordingly, the study recommended that the organizations should reduce the job stress among employees and should improve the effectiveness of training programs to enhance the level of employee performance of non-executive employees in Tea Industry in Sri Lanka.