Abstract
The sharing economy is a peer-to-peer activity in which people can obtain, provide, or share access to goods and service facilitated by a community-based online platform. However, transaction activities in e-commerce platforms frequently result in a slew of issues, including a lack of security for customer privacy data, fraud, and other risks that reduce consumers' willingness to make repeat purchases in e-commerce. The purpose of this study was to determine the factors that affect repurchase intentions, such as information quality, transaction security, and trust. Quantitative methods are used to solve the hypothesis. The research data was collected employing a questionnaire distributed to 160 customers who had shopped on the e-commerce platform. Questionnaire data were analyzed using PLS-SEM. The results indicate that the quality of information and transaction security has a positive and significant effect on trust, and trust has a positive and significant impact on repurchase intentions in e-commerce
Highlights
Information and communication technology impact everyday life (Pauzi, Thoo, Tan, Muharam, & Talib, 2017)
The reliability test refers to the Composite Reliability (CR) and Cronbach Alpha (CA) values
Inner Model The inner model in this study is to evaluate the estimated value of the path coefficient and the significance value of the relationship between variables, namely the relationship between information quality and transaction safety with trust, trust with repurchase intention
Summary
Information and communication technology impact everyday life (Pauzi, Thoo, Tan, Muharam, & Talib, 2017). It can change the perspective of the purpose of transactions to encourage the emergence of collaborative consumption. Buyers and sellers can benefit from collaborative consumption by lowering transaction costs (Hansen Henten & Maria Windekilde, 2016). This concept has spread rapidly in online social networks, thereby generating economic benefits and accelerating the development of the sharing economy (Chen & Chang, 2018). Selling through an e-commerce platform is one of the sharing economy systems. The impact is that companies are aware of new potential for implementing e-commerce (Skordoulis, Kaskouta, Chalikias, & Drosos, 2018)
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