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Abstract
This study explores factors contributing to the low engagement of Bachelor of Education (B.Ed.) students in online courses at the Faculty of Education, Open University of Sri Lanka (OUSL). Despite integrating a Learning Management System (LMS) into a blended learning model, learner participation in online activities remains suboptimal. Semi-structured interviews were conducted with nine students across three B. Ed programmes in Natural Sciences, Drama and Theatre, and Special Needs Education using an exploratory qualitative design. The findings reveal organisational factors such as technical issues, delayed course availability, insufficient tutor feedback, and course-related issues, significantly affecting engagement. Student-related factors include reliance on mobile devices and the need for more motivation due to a lack of incentives. This study highlights the need for more responsive support systems, better course design, and enhanced interactive features to foster greater student engagement in online learning.
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