Factors Affecting Intention to Use Blockchain Technology in Health Records in Saudi Arabia: A Case Study of the Eastern Province

Abstract

The study aims to measure the impact of the combined independent factors (technical skill level of users, technical infrastructure, ease of use, security privacy, perceived benefit, and perceived risks) on the trend to use blockchain technology through the study of the attitude towards the use of blockchain technology. This study relies on the quantitative descriptive approach using a questionnaire. The sample population consisted of workers in the health sector in the eastern region of the Kingdom of Saudi Arabia, where the responsive sample amounted to n = 256. Results showed that there is a strong positive correlation at the significance level (α≤0.05) for the combined independent factors on the attitude towards the use of blockchain technology. The results of the model path quality efficiency test indicators also mostly showed ideal values. Thus, we conclude through these indicators that there is a positive impact of the combined independent factors (technical skill level of users, technical infrastructure, ease of use, security privacy, perceived benefit, perceived risks) on the orientation to use blockchain technology at the significance level (α≤0.05). The study recommends the need to continuously develop the technical infrastructure to keep pace with recent and rapid changes in information technology, such as health record systems, based on blockchain technology, which allows easy data sharing between healthcare service organizations and beneficiaries while maintaining the privacy and security of data in providing the best services.