Abstract
This his study sought the analyze was conducted the effect of work motivation, leadership style, training, organizational culture and customer satisfaction on employee performance in hotel employees in Batam City. This research is descriptive with a quantitative approach. The research data collection technique are carried out by distributing questionnaires to hotel employees and as many as 230 data were collected, then the data was tested using the SPSS program software. The results of the study show that the hypothesis proves that work motivation, leadership style, training, and customer satisfaction have a positive effect on employee performance that mean the higher the value for these variables will improve employee performance. It is intended from the test results for a significance of less than 0.05 while organizational culture in this study is not proven to have an effect on employee performance with a significance value of 0.860 greater than 0.05 and the F test significance value of 0.000, the Adjusted R Square test result is by 0.412, meaning that the variables in this study can explain the performance of employees at hotels in Batam by 41.2%, the rest is explained by other variables not included in this study.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Research and Innovation in Social Science
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
