Factors affecting employee engagement in higher education institution-An empirical study in NCR

Abstract

Purpose: The present study was aimed to evaluate the factors that affect employee engagement in Higher Education institutions. It also studied the variance between demographic factors and employee engagement activities. Design/Methodology: This study was designed to analyze the factors that affect employee engagement. To accomplish this, a pilot survey was done on 25 people with the help of a structured questionnaire to ascertain the validity and understandability of the questions (α = 0.83). Further, the questionnaire was distributed to faculty members and staff of different universities and colleges. A total of 280 valid responses were collected. Descriptive analysis was used to analyze demographic characteristics, factor analysis for establishing covariance relationships among many variables, and ANOVA for analyzing the variance between employee engagement activities and demographic factors. Findings: From factor analysis, 6 factors were identified as predictors of employee engagement in Higher Education Institution (HEI). These factors were Job Satisfaction, Leadership, Work-Life Balance, Career Development, Work Environment and Job Characteristics. Also, it was found that age, years of experience, marital status, the position of the employee had shown significant variance in the employee engagement activities. Conclusion: Job satisfaction, Work environment, Leadership had shown a significant impact on employee engagement. Organizations must emphasize and put effort into improving the work environment, leadership style and, they must promote programs that would enhance job satisfaction. Limitation: The present study is done in NCR with a limited sample size of 280 respondents. Hence, the output of the present research cannot be generalized to the entire country.