Factors Affecting Emotional Intelligence at Workplace Performance

Abstract

Emotional intelligence is assuming plenteous position in the social and association life. The individuals who are profoundly equipped with emotional intelligence (EI) can perform better at the workplace. There are some environmental factors that affect EI at the workplace in public and private organizations. The paper presents a conceptual model that explains the environmental factors that influence EI directly or indirectly. EI mainly depends on personal emotions, so this study considers the individual context. Primary data from 250 personals having authoritative jobs is collected through properly designed questionnaire by using random sampling technique. The analyzed factors were job autonomy, environmental mastery, personal growth, positive role, purpose in life, and organizational commitment. The results show that factors like job autonomy and organizational commitment have significant and positive impact on emotional intelligence, and employees can enhance the level of performance.