Abstract
The article presents the results of the research on the comfort of the cultural services consumption environment. The scientific discourses in the segment of the research subject are analysed, and on their basis, 17 evaluation criteria for the empirical study of the comfort of the cultural services consumption environment are formulated. The sociological information about the evaluative judgments of the population was collected by an electronic questionnaire survey of 407 people by random sampling. Factor analysis was carried out using main components extraction with varimax rotation and Kaiser normalisation in the SPSS Statistics program (version 21). The developed factor model of the comfortable environment of cultural services consumption will help optimise the conditions of cultural and leisure activities in rural areas, which is extremely important for achieving Russia’s national goals in providing a comfortable and safe environment for life and opportunities for self-realisation and development of talents of people throughout the country.
Highlights
Modern social management practices actively incorporate feedback methods from consumers of services provided by state and municipal organisations and improve activities based on consumers' requests and expectations
This paper presents the results of a study of the influence of different air distribution system parameters on the air diffusion performance index (ADPI), the air exchange efficiency and the ventilation efficiency scale of return diffusers in an auditorium with a moving audience seating on a flat floor [1]
In the sociological toolkit of the questionnaire survey, these thematic blocks were structured into 17 evaluation indicators
Summary
Modern social management practices actively incorporate feedback methods from consumers of services provided by state and municipal organisations and improve activities based on consumers' requests and expectations. Organisations providing services in the sphere of culture and leisure are no exception The relevance of these practices increases in connection with the declared national development goals of the Russian Federation for the period up to 2030. These include developing a comfortable and safe living environment and providing opportunities for the self-realisation and development of Russian talents. A Presidential Fund for Cultural Initiatives will be created to promote the expansion of cultural practices through grants for projects in the arts and creativity. This creative activity must take place in the comfort of cultural organisations and contribute to people's creative development.
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