Abstract

The Emergency Department is the main door to medical services for patients suffering from illnesses and injuries, which can be life-threatening and require immediate treatment. In such circumstances, the actions taken must be effective and efficient. The length of stay is an effective indicator for evaluating the emergency department's performance and quality of care. Length of Stay is associated with the time of arrival, the time of laboratory examination, the time of radiological examination, and the number of doctor consultations. This research is a non-experimental quantitative survey using a retrospective research design. Data collection was carried out by observing the medical record file of each COVID-19 patient who visited the emergency room of dr. Soebandi Jember Hospital from when the patient arrived at the emergency room until he left the emergency room. The population of this study was 270 respondents, who were all COVID-19 patients, using simple random sampling techniques. The study's findings revealed a significant relationship between the patient's arrival time (0.000), laboratory examination time (0.000), radiological examination time (0.000), and length of stay in COVID-19 patients at dr. Soebandi Jember Hospital's Emergency Installation. According to the findings of this study, there was no significant relationship between the number of doctor consultations and the length of stay in COVID-19 patients (0.813). Laboratory examination time is the most dominant factor in the length of stay of COVID-19 patients in the emergency room, with a regression coefficient value of 0.173 (p-value less than 0.005).

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