Factor Affecting Job Satisfaction In Community Pharmacists: A Review

Abstract

Job satisfaction is an employee's emotional reaction to responsibilities at work. it is necessary to pay attention to pharmacists' job satisfaction, because their work is related to patient safety. The aim of this review is to find out what factors influence the job satisfaction of community pharmacists. The review was conducted in December 2022 by searching articles on three search engines namely PubMed, Science Direct, and Google Scholar by taking articles published between 2012 and 2022. The keywords "Job Satisfaction" and "Community Pharmacist" were used to search for articles and 360 articles were obtained. In this review, only 8 articles met all the inclusion criteria. Inclusion criteria included cross-sectional studies, publication in English, published between 2012 and 2022, and research topics on job satisfaction of community pharmacists. The findings showed that there are many factors that can affecting job satisfaction, namely demoghraphy, intrinsic, and extrinsic factors. Of these three factors, there are four most commonly encountered facets that influence community pharmacists' job satisfaction, namely work environment, salary, knowledge and years in practice. The level of overall job satisfaction for community pharmacists is different in each country depending on the regulations. Because job satisfaction is something that can change over time, future research should include other factors that can affect job satisfaction.