Abstract
PurposeThis study aims to explore the main drivers that family businesses possess to strengthen their resilience during the COVID-19 crisis.Design/methodology/approachThis study followed a quantitative method analysis through a multiple regression analysis based on a sample of 570 Italian family firms.FindingsThe results showed that job quality and innovation significantly stimulate family firms' resilience during the COVID-19 crisis.Practical implicationsThe study has several academic implications. Firstly, the study contributes to family firm research by extending the studies on factors that significantly influence the concept of resilience; secondly, the work contributes to crisis management, offering suggestions to help other firms exceed the COVID-19 crisis.Originality/valueThe present study clarifies the role of family firms' resilience, and it reveals how job quality and innovation play a meaningful role during the COVID-19 crisis.
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