Facility Manager's Competency in Malaysia’s Hospital Construction

Abstract

This paper identifies the Facility Manager's competency in Malaysia’s hospital construction distinguishes was conducted on the importance of the facility manager's competence for a complex construction project such as hospital construction. There is thus a need to study the competence of facilities managers at the level of hospital construction. Directly, the involvement of the facility manager at the construction stage can reduce the cost of operating the building. The data for this study was collected via questionnaire survey distributed to the architects, engineers, quantity surveyors, public hospital staff and facilities managers directly involved in the construction of public hospitals in Malaysia. The data obtained were analyzed using descriptive analysis techniques and relative value index (RII). The findings found that all respondents felt that leadership factors, communication factors, operating and maintenance factors, human factors, property and property management factors, and business preparedness and business balance factors were factors influencing facility manager competence at the construction stage.