Abstract
Background Optimizing primary healthcare requires changes at the system level, including professionals working together using quality improvement strategies, and accessing resources and support to implement these changes. Our team developed a complex intervention to support the transformation of regional primary care into a more integrated model. This intervention, named “COMPAS” (Collectif pour les Meilleures Pratiques et I’Amelioration des Soins et services en medecine de famille), is founded on a comprehensive approach to performance measurement. A focus on population-based assessment of care and action planning is used to facilitate the development of interprofessional and interorganizational collaboration, in order to engage primary care professionals in quality improvement. The objectives of this study were to explain explicitly the theory underlying this intervention, to describe its components in detail and to assess the intervention’s feasibility, acceptability and preliminary outcomes.
Highlights
Optimizing primary healthcare requires changes at the system level, including professionals working together using quality improvement strategies, and accessing resources and support to implement these changes
Five themes describing the workshop objectives emerged from the qualitative analysis of the interviews conducted with the workshop participants
The intervention was offered in nine settings and 22 small groups of primary care professionals developed an action plan
Summary
Optimizing primary healthcare requires changes at the system level, including professionals working together using quality improvement strategies, and accessing resources and support to implement these changes. Our team developed a complex intervention to support the transformation of regional primary care into a more integrated model. This intervention, named “COMPAS” (Collectif pour les Meilleures Pratiques et I’Amélioration des Soins et services en médecine de famille), is founded on a comprehensive approach to performance measurement. A focus on population-based assessment of care and action planning is used to facilitate the development of interprofessional and interorganizational collaboration, in order to engage primary care professionals in quality improvement. The objectives of this study were to explain explicitly the theory underlying this intervention, to describe its components in detail and to assess the intervention’s feasibility, acceptability and preliminary outcomes
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