Abstract
This chapter describes how national laws often restrict refugee and migrant patients from accessing public healthcare insurance and services and limited financial resources may prevent them from accessing private healthcare services. Socio-political barriers, such as lack of available information about publicly provided healthcare services and lack of stable housing, language skills, prejudice and stigma, are also significant barriers to healthcare and may deter an individual from approaching healthcare services in the first place. Pregnant women, children and people with physical disabilities and mental health conditions are disproportionately impacted by barriers to healthcare services, finding it harder to access the care they need. To improve access to healthcare for refugee and migrant patients, healthcare service providers can create a welcoming environment, remove administrative barriers, ensure interpretation services are available for all staff, and train all staff to understand healthcare entitlement. Clinical staff can better support refugee and migrant patients to get the healthcare they need by being aware of fears around accessing healthcare, helping patients to navigate the healthcare system, using interpreters when needed, referring to specialist mental health and other support services and advocating on behalf of their patients.
Published Version
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