Face-to-Face Surveys in High Crime Areas: Balancing Respondent Cooperation and Interviewer Safety

Abstract

Recent media coverage in Baltimore, MD and Ferguson, MO on tensions between the police and public highlight the importance of understanding how criminal justice practices affect public opinions. High crime neighborhoods are central to this research. However, residents of these contexts are typically minority and low-income residents, who have a reduced propensity to participate in surveys. Additionally, high crime areas pose a challenge for interviewer safety and retention. Past research on in-person surveys in high crime contexts is limited and spans multiple social science fields, making identification of best practices more challenging for criminologists. We review best practices and theories, identify issues when surveying in high crime contexts, and describe our challenges and outcomes conducting face-to-face surveys in 71 hot spots in St. Louis County, MO. We highlight our use of student interviewers to increase the response rate and reduce costs, while adding value to students’ educational experiences and knowledge.