Face-to-face Vs. Online Learning: Differences and Challenges in Communication

Abstract

The current study attempts to investigate perceptions of EFL learners towards faceto-face vs. online learning focusing on differences and challenges in communication. The study used a mixed-method design to explain and thoroughly explore the issue. Quantitative data were collected and analyzed in the first phase, and qualitative data were collected and analyzed in the second phase. Quantitative findings reveal that most of the participants think that it is easier to communicate in a face-to-face learning class as opposed to an online learning mode. In all four variables—time management, motivation, ease and flexibility, and use of technology, the mean score for face-to-face learning is higher than for online learning. Though qualitative findings exhibit that the participants perceive both modes of learning as challenging, most of them think that communication in online learning has more challenges than in face-to-face mode of learning. The participants also proclaim that the low quality of the internet and little interaction are two significant issues in online communication which, they think, have no solutions. The study concludes that learners are satisfied with face-to-face learning as communication can be accomplished with little or no interruption. The findings of the current study suggest important implications for future research.