「你今天f b了嗎」─心理諮商人員使用社群網站之經驗與決策探討

Abstract

The purpose of this study is to explore the experience of the consultant’s usage on social-network and the subsequent decisions made To this end, the following four issues will be the focus of this research: the motivation and current state of the consultant’s usage on social networking sites; the consultant’s personal decision-making considerations on social networking sites; the challenges faced by the consultant on social networking sites; the consultant’s perspective on “the usage on social networking Accordingly, the research methods used will be purposive sampling and semi-structured in-depth interviews. First, six consultants would be invited to participate in the research on the usage for social networking sites. Next, the data collected through interviews would be organized, summarized and analyzed with grounded theory. Finally, the results of the study will be discussed comprehensively. Interviewee responses to the research questions: 1.The motivation and current state of the consultant’s usage on social networking The motivation for the respondents to apply for a social networking site is to interact with friends. The current state of the respondents’ usage on social networking can be summarized as follows: respondents who have long term experience in social networking will have more than one personal site; the direction of writing and the presentation of content, will be affected by the features of social networking sites, which also affects the relationship with the audience. Furthermore, the micro-blog type community site has become an integral part of the respondents’ lives. 2.Consultant’s personal decision-making considerations on the usage on social networking There are several considerations that factor into the consultants’ decisions when using the social networking sites: openness of the community site itself, ease of to spreading on the network, convenience for browsing, privacy of their own and others, personal confidentiality and protection of personal rights and interests. Furthermore, the potential ability of social networking to influence others is an important consideration for consultants due to their roles and responsibilities. 3.The challenges faced by the consultants on social networking (A)Respondents experienced negative emotions after prying into certain cases on social networking out of curiosity. (B)Respondents with the aforementioned experience tend to readjust their perspective and actions on social networking sites. 4.The consultant’s perspective on “the usage on social networking sites (A)Consultants should not be denied the right to use social networking due to their profession. However, consultants should use such with professional integrity. (B)The ability of consultants to understand the purpose of using social networking and the information to be conveyed would enable them to have a clear concept of appropriate message content. (C)Consultants would be able to avoid posting inappropriate messages on social networking if they have a good sense of self-awareness, and are able to reflect and assess the issue on hand. (D)Consultants need to pay attention to the content of messages on community websites as they have no control over the audiences’ interpretation of it. (E)Consultants should remain professional on social networking and this includes refraining from criticisms and inferences. Discoveries derived from analysis of the interview data: 1.Psychology consultants deem that social networking have become an interactive tool that is indispensable in both life and work 2.Psychology consultants’ value of individual privacy and are conscious of their input on social networking site. 3.Psychology consultants create an identity and role for themselves through the Internet and social networking 4.Psychology consultants are affected by their professional role and ethics responsibilities when using social networking sites. 5.Psychology consultants tend to be concerned over how individuals perceive the information they posted on social networking sites. 6.Psychology consultants believe that their messages on social networking may subconsciously affect the discussion on these sites. 7.Psychology consultants are influenced by their training in ethics and this makes them extra cautious when using social networking sites. 8.Psychology consultants tend to attempt to separate the “professional” and the “personal” on social networking sites. The following conclusion can be drawn from the above research and analysis of the results: 1.Recommendations for consultants (A)The importance of the effects of personal network-related messages on the consultant’s profession, work and case relationship (B)The intention usage, and function of social networking requires care and consideration. (C)In cases of ethical dilemma, consultants should seek advice and discussion with other professionals. 2.Recommendations for consultants’ training programs (A)Inclusion of Internet knowledge in training programs so consultants are familiar with its potential. (B)There should be a focus on the ethics training of consultants. 3.Recommendations for the future research (A)Public opinion on consultants’ usage of social networking sites. Consultants’ years of service can be included as a factor in the study.