Abstract
Text summarization is a technique to summarize the content of a sizeable text but meanwhile it keep the key information. Extractive summarization and abstractive summarization are the main techniques for text summarization. TextRank algorithm, an extractive summarization technique is applied to perform automatic text summarization in this study. Furthermore, GloVe pre-trained word embedding model is used to map each word from the reviews to vector representation. In the end, PageRank algorithm is applied to rank the sentences based on their sentence ranking scores. The more important and relevant sentences which can be the representatives of summary will be placed in a higher rank. The objective of our study is to extract top five reviews with the highest sentence ranking scores which can form a summary to provide a conspectus of a cookies brand in Amazon food reviews. An analysis of the customer perception based on the summary generated is conducted to understand their needs and level of satisfactions. The final summary demonstrates that Amazon customer reviews for certain cookies brand are generally positive.
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