Extraction-Based Text Summarization and Sentiment Analysis of Online Reviews Using Hybrid Classification Method

Abstract

The field of sentiment mining and text summarization has evoked the interest of many scientists and researchers over the last few years, as the textual data has become useful for many real-world applications and challenges. Sentiment Analysis and Opinion Mining is the most popular field for analyzing and discovering insights from text data from various sources, such as Facebook, Twitter and Amazon, Zomato, etc. It involves a computational study of an individual's behavior in terms of buying interest and then extracting his opinions on the business entity of the company. This entity can be viewed as an event, individual, blog post or product experience. Scholars in the fields of natural language processing, data mining, machine learning and others have tested a variety of methods for automating sentiment analysis. These reviews are increasing on a daily basis, as a result of which the summarization of the reviews plays a role where the text is summarized as needed, which provides useful information from a large number of reviews. It is very difficult for a human being to extract and interpret useful data from a very large file. In the text analysis, the value of sentences is decided on the basis of the linguistic characteristics of sentences. This paper provides a comprehensive review of current and past work on sentiment analysis and text description. In this research work, a new hybrid classification system is proposed based on coupling classification methods using arcing classifiers and their quality is evaluated within terms of accuracy. The Classifier Collection was constructed using Naïve Bayes (NB), Support Vector Machine (SVM) and Genetic Algorithm (GA). The proposed work consists of a comparative study of the efficacy of the ensemble technique for sentiment classification. The feasibility and benefits of the proposed approaches are demonstrated by a restaurant review that is widely used in the field of sentiment classification. A wide range of comparative studies is performed and, ultimately, some in-depth analysis is addressed and conclusions are drawn on the efficacy of the ensemble technique for sentiment classification.