Extending the Dynamic Equilibrium Model of Paradox: Unveiling the dissipative dynamics in organizations

Abstract

The dynamic equilibrium model of organizing has become an influential theoretical framework in paradox research. The model describes paradox management as tightrope-walking, as actors cope with paradoxical tensions through continuous microshifts. The underlying assumption is that once actors accept the paradox and support opposing poles in a consistently inconsistent manner, they can effectively manage organizational tensions. We argue that paradoxical tensions cannot be subsumed under managerial control in this way due to the emergent and unpredictable nature of paradoxes in organizations. Hence, in addition to needing to balance on a tightrope, the tightrope walker may find the rope suddenly pulled in an unexpected direction by a strong gust of wind. To advance theory development, we put forward the concept of dissipative equilibrium to better capture the temporary nature of balance and the continuous vigilance and interventions needed from management to (re)balance an organization in the presence of unexpected developments that are beyond management’s control.