Abstract

A company must develop the "AAA" capabilities of agility, adaptability, and alignment in its supply chain to compete in a dynamic global environment profitably. However, as businesses face new challenges with increased environmental and social sustainability expectations, they must expand these AAA supply chain capabilities to people, planet, and profits. This study provides a framework for extending a company's capabilities for profitable supply chain management to those needed to achieve triple‐bottom‐line benefits.

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