Abstract
PurposeThis paper aims to explore the perspectives of university students on the learning management system (LMS) and determine factors that influence user experience and the outcomes of e-learning.Design/methodology/approachThis paper employs a mixed-method approach. For qualitative data, 20 semi-structure interviews were conducted. Moreover, for quantitative data, a short survey was developed and distributed among the potential respondents.FindingsThe results showed that students, particularly in programs where courses are mainly offered online, are dependent on such learning platforms. Moreover, the use of modular object-oriented dynamic learning environment (Moodle) as an application of LMS was rated positively, and e-learning was considered as an effective sustainable learning solution in current conditions.Originality/valueThe authors have illustrated empirically how the notion of UX of the LMS provides a means of exploring both students' participation in e-learning and their intention towards using such learning platforms.
Highlights
The development of the information and communication technologies (ICTs) and Internet have changed the way educational services are delivered in higher education (Shaltoni et al, 2015)
Regarding the students’ intention to use learning management system (LMS) and in particular modular object-oriented dynamic learning environment (Moodle), the results showed that Moodle will be necessarily used without choice throughout the studies, and not afterwards unless it is a part of work, due to the lack of motivation and ability to log in after graduation
We interviewed 20 university students to find answers for our research questions “what factors impact the university students’ perceptions of the User experience (UX) of LMS”? and “what are the potential solutions to the challenges of the UX identified by the university students”? The results showed that students considered Moodle to be an easy and intuitive study-related tool that facilitates the learning
Summary
The development of the information and communication technologies (ICTs) and Internet have changed the way educational services are delivered in higher education (Shaltoni et al, 2015). The widespread use of learning management system (LMS) stands for a significant technological development in higher education and due to the challenging situation, many educational institutions have been forced to move to distant- and onlineonly education. The sudden and unexpected shift in teaching and learning modes has given rise to the use of information and communication technology to support learning. Modular object-oriented dynamic learning environment (Moodle) platform, an application of an LMS is being increasingly used to facilitate e-learning (Dogoriti et al, 2014; Lisnani and Putri, 2020). Increased reach to thousands of learners, facilitating the interaction between learners and educators, collaborative learning, and facilitating the
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