Abstract
Users of different online shared workspaces have different activity awareness needs that should be supported by the application. This support could be provided through the use of widgets, which should be easily understandable, easy to use, and provide information expected by users. We conducted a preliminary investigation of the use of awareness widgets in uCern, a shared online workspace in the healthcare industry. In particular, we analyzed which awareness widgets uCern users used most, reasons for their choices, and perceived usefulness of these widgets for workflow management. Data collected through interviews and surveys showed that users chose widgets for general, team, and group awareness; content management; supporting connection among collaborators; and use of utilitarian features. Issues faced by users, implications of the study, as well as directions for future research are suggested.
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