Abstract

This study uses social cognitive theory as the main structure to explore the interinfluential relations among the personal factors (self-efficacy and outcome expectations), environmental factors (system characteristics) and behavioral factors (psychological attachment). By comparing the influential relationship and degrees of influence among the various criteria, we identify the key factors. The study results show that personal factors affect the environmental factors and behavioral factors while environmental factors affect behavioral factors. These study results demonstrate that personal factors have more influence on the implementation of information systems. In terms of individual factors, self-efficacy is more influential personal in the personal factors aspect; in environmental factors aspect, the perceived ease of use is more influential; in the behavioral factors aspect, the compliance factor is more influential.

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