Abstract
ABSTRACT This study explores the impact of green marketing tools (green advertising and eco-labelling) and green motives on green purchase intention, subsequently enhancing green satisfaction and WOM, with brand experience as a moderator. Data from 391 participants in China and 337 in India were analyzed. Findings reveal (a) green marketing tools positively affect green brand image and trust, (b) green brand image and trust mediate the relationship between green marketing tools, motives, and green purchase intention, (c) green purchase intention brings greater satisfaction and WOM, and (d) brand experience moderates the relationship between green brand image, trust, and green purchase intention.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
