Abstract

Manufacturing system is a combination of humans, machinery and equipment that are bound by a common material and information flow. Queueing theory plays a pivotal role in optimizing manufacturing processes by analysing and modelling the flow of entities, such as materials or tasks, within production systems. This article delves into the significance of queueing theory in manufacturing, highlighting its applications in enhancing efficiency, reducing wait times, and minimizing resource wastage. By examining factors like arrival rates, service times, and system capacities, queueing theory enables the identification of bottlenecks and the design of strategies for smoother operations. This work provides a valuable insights of queueing theory, guidance for decision-making, streamline workflows, and ultimately improves the overall manufacturing performance.

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