Abstract
Frustration among university students is a prevalent and often overwhelming emotion resulting from a variety of academic, personal, and social pressures, significantly impacting their overall college experience. This study aims to investigate the role of Prince Sattam bin Abdulaziz University in addressing the causes and consequences of students’ frustration. We employed a descriptive research methodology and surveyed 87 faculty members from the colleges of Wadi Al-Dawasir and Al-Sukayyia using an 18-item questionnaire. Data were analyzed using appropriate statistical methods. The results indicated that, from the perspective of faculty members, the role of Prince Sattam bin Abdul Aziz University in addressing the causes and consequences of student frustration was moderate. The dimensions of this role were ranked as follows: first, the university's role in raising students' awareness about the causes and consequences of frustration; second, the university's educational role; and third, the university's preventive role in alleviating student frustration. The study proposes a conceptual framework to activate the preventive, awareness-raising, and educational roles of Prince Sattam bin Abdulaziz University in addressing the issue of student frustration.
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