Abstract

Employee welfare represents a critical element of success for companies to remain competitive. Human resources increasingly encompass the management of critical situations that affect the employees' wellbeing. This research analyzes the effect of Human Resource Development (HRD), functions on the effectiveness of crisis management. It is an attempt to include HRD in the theory of Crisis management. Using Structural Equation Models-Partial Least Squares (SEM-PLS) analysis, the study analyzes how training, leadership, organizational strategy, and organizational culture directly positively impact the efficiency of Crisis management (CM) during the Covid-19 crisis in the public entities of Dubai-UAE. In particular, training showed to be the best predictor, followed by the Organizational culture. Organizational structure, Values and uniqueness show no impact on CM within the context of public entities of Dubai-UAE.

Highlights

  • Human Resource Development (HRD) is defined as “the organized learning venture displayed within an organization to enhance personal growth and professional performance of the employees”

  • Mishra [3] stated that the organizations that involve employee welfare as a crucial aspect of crisis management are successful in the long run

  • Particular emphasis is made in Dubai, UAE to explore the HRD functions during crisis management and to discuss the HRD functions in the private and public sectors of the UAE

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Summary

Introduction

Human Resource Development (HRD) is defined as “the organized learning venture displayed within an organization to enhance personal growth and professional performance of the employees”. HRD aims to improve organizational efficiency to enhance the individual, the job and the organization [1]. In the contemporary corporate world, the role of Human Resources (HR) has changed to accommodate different needs and developments within the workplace [2]. Involvement in crisis management and efficient and active responsibility in planning and training for any crisis management can be considered significant HR development.

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