Abstract
Higher education institutions are looking for new educational models that encourage actions that contribute to the transformation of society. In the development of these competencies, the active methodologies assume a relevant role. This study addresses this challenge and explores the adoption of a serious game as an active methodology in the development of competencies for the labor market in the tourism sector. The study uses a mixed-methods methodology in which student performance is measured according to 18 indicators and the perception of the development of these competencies is complemented by the adoption of semi-structured interviews.
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