Abstract

(1) Background: Our study aims to explore the impact of abusive management and self-efficacy on corporate performance in the context of artificial intelligence-based human–machine interaction technology in enterprise performance evaluation. (2) Methods: Surveys were distributed to 578 participants in selected international companies in Turkey, Taiwan, Japan, and China. To reduce uncertainty and errors, the surveys were rigorously evaluated and did not show a normal distribution, as it was determined that 85 participants did not consciously fill out the questionnaires, and the questionnaires from the remaining 493 participants were used. By using the evaluation model of employee satisfaction based on a back propagation (BP) neural network, we explored the manifestation and impact of abusive management and self-efficacy. Using the listed real estate businesses as an example, we proposed a deep learning BP neural network-based employee job satisfaction evaluation model and a human–machine technology-based employee performance evaluation system under situational perception, according to the design requirements of human–machine interaction. (3) Results: The results show that the human–machine interface can log in according to the correct verbal instructions of the employees. In terms of age and education level variables, employees’ perceptions of leaders’ abusive management and self-efficacy are significantly different from their job performances, respectively (p < 0.01). (4) Conclusions: artificial intelligence (AI)-based human–machine interaction technology, malicious management, and self-efficacy directly affect enterprise performance and employee satisfaction.

Highlights

  • IntroductionIntroduction conditions of the Creative CommonsErgonomic studies aim to eliminate dangers and accidents that may occur in the workplace and to transform it into an environment that will please people and make them happy

  • Introduction conditions of the Creative CommonsErgonomic studies aim to eliminate dangers and accidents that may occur in the workplace and to transform it into an environment that will please people and make them happy

  • The fact that financial institutions have become available in various regions of the world due to globalization has reduced the possibility of closely monitoring operations

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Summary

Introduction

Introduction conditions of the Creative CommonsErgonomic studies aim to eliminate dangers and accidents that may occur in the workplace and to transform it into an environment that will please people and make them happy. It is important to develop an environment that we can define as a humane. Sustainability 2022, 14, 1949 working environment through ergonomics. This includes working in a healthy and safe environment, designing the work in accordance with human anthropometric measurements, body strength, and personal characteristics, designing tools, machinery, and equipment in accordance with human abilities, creating a psycho-socially positive work environment, and placing importance on people in working life. The development of information systems and the decrease in communication costs have caused financial transactions to take place in electronic environments. Developments in derivative products, which were initially used for hedging against risks, have made the risk management process multifaceted and complex, while more complex services and products have increased operational risks

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