Exploring the path to big data analytics success in healthcare

Abstract

Although big data analytics have tremendous benefits for healthcare organizations, extant research has paid insufficient attention to the exploration of its business value. In order to bridge this knowledge gap, this study proposes a big data analytics-enabled business value model in which we use the resource-based theory (RBT) and capability building view to explain how big data analytics capabilities can be developed and what potential benefits can be obtained by these capabilities in the health care industries. Using this model, we investigate 109 case descriptions, covering 63 healthcare organizations to explore the causal relationships between the big data analytics capabilities and business value and the path-to-value chains for big data analytics success. Our findings provide new insights to healthcare practitioners on how to constitute big data analytics capabilities for business transformation and offer an empirical basis that can stimulate a more detailed investigation of big data analytics implementation.