Exploring the parents needs from the viewpoints of parents and nurses in a level III NICU in Kerman Iran: A Comparative Descriptive Study

Abstract

BackgroundHospitalization of newborns in a neonatal intensive care unit (NICU) adversely affects parental health, their transition to successful parenting, and their relationship with their infant. By better meeting the needs of parents, nurses can provide more effective help to parents who are facing many challenges during their NICU journey. AimThis study aimed to explore parental needs from the viewpoints of parents and nurses in a Level III NICU in Kerman Iran. MethodsThis comparative-descriptive study included 65 nurses,47 mothers, and 27 fathers who were selected for participation through the convenience sampling method. A 3-part questionnaire was utilized that was comprised of demographic data; the NICU Family Needs Inventory, and the Needs Met Inventory (NMI). Data were analyzed by SPSS No.24, using ANOVA and multiple linear regression tests to compare the 3 groups. The answers to an open-ended question were analyzed and categorized based on their frequencies. ResultsMothers paid more attention to all needs (ρ = 0.000*). Fathers realized that their needs were met less than mothers and nurses (ρ = 0.11). Participants had different priorities regarding the importance of each need, and meeting each of the needs. While the most important needs of parents were the welfare amenities, nurses mentioned increasing the parents’ knowledge of NICU or improving nursing knowledge as important. ConclusionParents and nurses had different views about the actual needs of parents; therefore, nurses should not prioritize their personal views over those of the parents. This may waste available and limited resources, increase parental stress, and postpone their adaptation with their newborn.