Exploring the Learner Information System (LIS): A Usability Assessment on Enhanced Facility for Educators

Abstract

A Learner Information System (LIS) is a web- based tool that serves as a database for all students enrolled in basic education. The department implemented several facility enhancements to address identified problems with enrolling students, updating their profiles and statuses, and generating reports. However, to determine whether the system's facility augmentation is effective, it is crucial to look at the system's usability from the viewpoint of the end- user. This study aims to evaluate users’ usability assessment of system quality, information quality, and interface quality of the system. A survey-type study that utilized a mixed method and adopted the Lewis Computer System Usability Questionnaire (CSUQ) with 19 questions and used a 7-point Likert scale. The study used convenience sampling of 30 out of 54 junior and senior high school teacher-advisers. The result of the study indicates that the responses have a positive perception of the three main factors of system usability assessment. The result also shows that only the information quality indicator significantly affects the length of service. Overall, the respondents were satisfied with their user’s experience on the LIS.