Abstract
Policy deployment refers to the formulation of policies, their implementations, and reviews. Every organization irrespective of its size and sector involves the process of policy deployment. There exist many factors that affect the process of policy deployment. These factors pose flexibilities that can alter the outcome of a policy. This paper explores the flexibilities in the choice of the factors governing a policy decision. An Indian auto-spare part industry with certain policy issues is selected for theory building. A framework model for solving the policy deployment issues is formulated using an interpretive comparative technique known as situation-actor-process-learnings-actions-performance (SAP-LAP). It is based on the comparative study of contextual relationships within and among its various elements. The contextual relationship within a particular element is presented in the form of a self-interaction matrix and the contextual relationships among the elements are depicted using the cross-interaction matrix. Further, the actors and actions of the framework are ranked using an efficient interpretive ranking process (eIRP) for easy selection and prioritization. The ranks obtained through the efficient IRP model will facilitate the policymakers in the formulation of better decisions and implementation of key policies.
Highlights
The first authentic document regarding Hoshin Kanri belongs to Akao, which is translated into English from the Japanese language in 1991
This paper presents a holistic approach to study an organization for multi-criteria decision making
The carefully selected flexible elements within the organization form the elements of the situations through various processes (SAP) – LAP framework, Stiff competition is the input constituent of the various other situation, influencing the other elements as per the self-interaction matrix
Summary
Today’s competitive world has set forward a different paradigm for managing the business. Organizations need to adopt holistic ways for managing their policies for the attainment of goals. Hoshin Kanri (HK) a.k.a policy management (PM) or policy deployment a Japanese philosophy, is well known for handling organization-wide management. The first authentic document regarding Hoshin Kanri belongs to Akao, which is translated into English from the Japanese language in 1991. Drucker in 1954, with his book on management by objectives (MBO), described the alignment of employee’s objectives with organizational objectives, and Joseph Juran, who promoted quality efforts, setting of goals for improvement, and defining quality policy in an organization. Hoshin Kanri is functional in few Plackal et al.: Exploring the Issues in Policy Deployment Using SAP-LAP and eIRP
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