Abstract
This short communication proposes an exploratory investigation regarding the impact of social media information on interpersonal trust in new virtual work partners. The suggested approach assesses this potential impact via a combination of theories from informational economic studies and virtual team research. An initial theoretical model is also proposed.
Highlights
Consider the following scenario in a typical workplace environment: Individual A has been assigned to work with an unknown individual B, with whom interactions will occur exclusively via Information and Communication Technology (ICT) tools
This study suggests that a similar mechanism is applicable to promote trust in a new virtual work partner based on the exploration of his/her public profiles in social media platforms
This short communication paper proposes an exploratory investigation regarding the impact of theoretical framework in comparison with previous studies, an initial set of relationships have social media information on interpersonal trust in virtual work partners
Summary
Consider the following scenario in a typical workplace environment: Individual A has been assigned to work with an unknown individual B, with whom interactions will occur exclusively via Information and Communication Technology (ICT) tools. Each person’s public profile represents a rich source of personal information readily available to any individual around the globe Whether this information can be useful to facilitate relationship building between new virtual work partners is still mostly unknown [4]; this area deserves focused attention as researchers suggest that the majority of active professionals are already working with some form of virtual collaboration [5,6,7]. Ample opportunities exist for a better understanding of the type of social media content that contributes to initial trust development This short communication suggests that IS researchers can be more successful in addressing this knowledge gap in trust-related research by using a more comprehensive theoretical framework. A combination of theories from virtual team research and information economic studies is leveraged in this study
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