Abstract
This study is an attempt to find out the impact of knowledge sharing on the innovative work behavior of employees working in telecommunication sector of China. Particularly, the focus of this study is on the two important dimensions of knowledge sharing namely knowledge donating and knowledge collecting. For this purpose, data of 200 employees from telecommunication sector of China was collected and analyzed through correlation and multiple regression techniques. The results suggest that both knowledge donating and knowledge collecting are positively and significantly affect the innovative work behavior of the employees working in telecommunication industry. However, knowledge collecting was found as a better contributor in facilitating the employee innovative work behavior.
Highlights
Why firms need innovation, is evident from the fact that when your competitors are continuously innovating and you are not, it will eventually result your firm to wipe out of the market
This study aimed at finding out the impact of knowledge sharing in the context of knowledge donating and knowledge collecting on the innovative work behavior of the employees in telecommunication sector of China
The results of present study are in line with previous studies by Liao, Fei and Chen, (2007); Liu and Phillips (2011); Hau et al, (2013); Yesil and Dereli (2013), Lin (2007) and Kuo, et al, (2014) who found knowledge sharing of employees improve the innovative capability and innovation of the firm, what effect does knowledge collecting and knowledge donating have on innovative work behavior was not investigated previously
Summary
Why firms need innovation, is evident from the fact that when your competitors are continuously innovating and you are not, it will eventually result your firm to wipe out of the market. This is because creativity and innovative work behavior are the predetermining factors for organizational survival and competitiveness in global economy (Lin, 2007; Raykov, 2014). The ever changing business environment, tough competition, technological demands by the customers and the importance of knowledge management encouraged contemporary organizations to take such measures that lead to the better utilization of their human resources and this is true for service industry. This study focuses on an emerging telecommunication service industry of China
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