Abstract
This research study looks at the role of Business Information Services (BIS) within financial services and what its future may look like in light of changing internal and external environmental factors. The research is gathered from global investment banks and equity houses and considers the role technology is playing in the development of the BIS department of the future. We review different operating models, how these are affected by internal and external changes and look at future drivers and future scope developments. We also consider the influence of knowledge management services on BIS and discover that although there are some links, there is very little strategic interaction between the two.
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