Abstract

ABSTRACTAustralian universities are operating in a complex, dynamic and competitive global market. Increasingly university administrations are seeking the competitive edge over rival institutions. In order to support their institution’s strategic agenda and maintain their relevance to their institution, libraries will need staff who are highly skilled and able to adapt to the rapidly changing digital world. At Deakin University Library, senior librarians understand the imperative of developing liaison librarians’ capabilities in order to meet the information needs of teaching and research academics. A scaffolded training program (the Program) was developed and a Training Needs Analysis was administered prior and post training programs to determine training priorities. Exploring the Program through the lens of self-determination theory provided an opportunity to critique the Program at a deeper level and situate the Program within a broader context of emerging skill and knowledge capabilities required by all who undertake knowledge-intensive work.

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