Exploring the dichotomies within the tacit knowledge literature: towards a process of tacit knowing in organizations

Abstract

PurposeThe purpose of this paper is to critically examine the definition and conception of tacit knowledge in existing peer reviewed literature and to suggest how research agendas can be established to clarify understanding for praxis.Design/methodology/approachThe methodology involved an in‐depth literature review of tacit knowledge as part of the knowledge management discourse.FindingsThere is considerable disagreement in the literature over the definition and role of tacit knowledge in management studies and organizations. These polemics are reflected in a lack of systematic research agendas being established. Conversely the more meta level concept of knowledge management has been the subject of an increasing amount of research. However, it is suggested that an improved understanding of tacit knowledge is needed to underpin and further develop the knowledge management discourse. From the literature the concept of tacit knowing is advanced as a means for establishing research agendas and improving understanding in praxis, within the tacit knowledge domain. This approach enables definitional differences to be further probed along with the role and purpose of tacit knowledge within organizations.Practical implicationsThe paper suggests a number of ways in which tacit knowledge can be developed in organizations at organizational, group and individual levels.Originality/valueThe paper shows how the concept of tacit knowing can help in understanding the dichotomies within the tacit knowledge literature and in advancing understanding of the subject.