Abstract
The Internet of Things (IoT) is expected to have a huge impact, especially during the pandemic period. The study reveals that people are using the IoT mostly for education purposes (as students and educators), office work, banks and medical purposes during the pandemic. The topmost benefit of using IoT services experienced by people during pandemic situations is that it helps to strictly maintain physical distance. However, the greatest challenge faced by people is that the use of the IoT increases social distancing and reduces personal communication. Data were collected through a questionnaire distributed online and using a convenient random sampling method. A total of 260 participants’ properly completed responses were analyzed after conducting Three-fold validation. Research method was quantitative and empirical. Although, some studies have been found about IoT prospects in Bangladesh, no study has specifically explored the benefits and challenges of IoT services in diverse fields of Bangladesh during this new normal COVID-19 situation. The results can be beneficial to academic scholars, business professionals and organizations in different sectors and any other parties interested in determining the impact of IoT services on pandemic.
Highlights
The Internet of Things (IoT) is a new paradigm move in the IT (Information Technology -usage of computer networks for communicating information) arena
This study examines the benefits and challenges experienced with the adoption of IoT services in different sectors during the pandemic, and the results would help organizations respond and adjust quicker growth to IoT services and achieve greater competitive advantage
In the context of the current new normal situation, activities without human interaction are increasingly driven by Internet of Things (IoT) services
Summary
The Internet of Things (IoT) is a new paradigm move in the IT (Information Technology -usage of computer networks for communicating information) arena. The term ‘Internet of Things’ has appealed attraction through the projection of worldwide infrastructure of connected physical objects, facilitating anytime, anyplace networking for anything [22]. This can be considered a universal network that allows communication between humans to humans, things to things and humans to things through a unique identity to each object [1]. Ghasempour [11] stated that Internet of Things (IoT) is the connection between people and things in any location, with anyone and anything using any network or service
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