Exploring Student Perceptions of Video-Based Feedback in Higher Education: A Systematic Review of the Literature

Abstract

This study provides a systematic review of the research on higher education students' perceptions of the benefits and challenges of video-based feedback. Fifty-eight peer-reviewed articles from 2009-2019 were selected using the PRISMA framework and analyzed employing a constant comparative method. Overall, students preferred video-based over text-based feedback. Benefits cited for using video-based feedback included a more detailed, clearer, and richer quality of feedback, increased understanding and higher-order thinking skills, more personal, authentic and supportive communication, and making the feedback process more interactive. Challenges included decreased accessibility, the linear nature of video-based feedback, and evoking negative emotions.